Free Standard Shipping for Domestic US orders.
All orders normally take between 1 - 3 business days to process. During holiday season, orders can take up to 4 - 6 business days to process. Business days include Monday through Friday. Once your order is dispatched, you will receive a shipping confirmation email that will include tracking details. Shipping couriers request a 24-48 hour buffer time for tracking links to begin updating.
Our warehouse is making every effort to quickly process and ship out new orders within 3-5 business days. However, during high order volume or holiday seasons, we may require up to 7 business days to process your order. We appreciate your patience and understanding!
When will my order ship?
All orders are usually dispatched from our US warehouse within 1-3 business days from the day it was placed.
Due to high order volume or holiday seasons, orders may take up to 5-7 business days to process.
While we cannot guarantee shipping times, we will send an email with the tracking number to follow the parcel's progress as soon as it is available. The fulfillment time provided is an estimate and is not included in the shipment time.
Typically, we are seeing delivery to most destinations within 10-14 days.
Domestic US shipments
Standard : Free
Standard shipping to most states should reach you within 5-7 business days.
Express: Flat rate $5 for Two-Day Expedited shipping.
Expedited Shipping orders should reach you within 2 business days.
Flat shipping rate will be determined by destination country and dimensional weight estimates.
Once you have added everything to your cart, add your address in for an estimated shipping cost. Please note, it is your responsibility to pay all tariffs, duties and taxes.
We currently do not offer express options for international orders.
Lost Domestic US order?
If your package was marked as delivered but you have not received it yet, please check with your neighbors to see if the package was mistakenly delivered elsewhere. If a domestic order has still not arrived after 7 days, please reach out to us with your order number for assistance.
If your package is marked as "in-transit" and has no updates after 7 days, please reach out to us for assistance.
Lost International order?
If your package was marked as delivered but you have not received it yet, please first contact your local post office to see if it is being held there. If an international order has not been located after 7 days, please reach out to us with your order number for assistance.
It is not unusual for international orders to appear to have a tracking update delay while traveling globally. If you do not see a tracking update after 15 business days, please reach out to us for assistance.
30 Day Money-Back Guarantee
With many people achieving more with Roterunner, we’re confident you’ll see an improvement too.
Enjoy FREE standard Shipping on all domestic US orders. Roterunner also ships worldwide.
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